Instant Messaging is exactly what it sounds like. Imagine texting, but directly over the internet. Instead of being limited to communicating only between cell phone, this form of text communication is available on desktops, laptops, tablets, and smartphones.



The fact of the matter is, email serves a different purpose, and that is for more formal communication. With instant messaging, one can have easier informal every day conversations over text that you could have face to face. This is especially important in today’s world where not everyone is as face to face as they were previously.